Terms and Conditions
ORDERING AND PAYMENT
All our prices shown on the website include Danish VAT and other taxes.
1999 THE STUDIO, accepts online payments by Dankort, Visa/Dankort, Visa, Mastercard, Visa Electron, American Express, Diner’s Club, Paypal and Apple Pay.
The amount will be withdrawn from your account when the order process is completed unless otherwise agreed upon or indicated by your order.
Our website uses the following currencies for pricing:
DANISH CROWNS (DKK)
BRITSH POUND (GBP)
US DOLLAR (USD)
Our shipping price is fixed regardless of the size of the order. We have a fixed freight price at www.1999thestudio.com. It's possible to choose between having the package sent "without redeployment" or "with redeployment". We ship our packages directly from our storage, so the shipping can last between 2-5 days. It's possible for you customers to track their package with a tracking number provided by Post Nord, GLS & DHL.
RIGHT OF CANCELLATION
Customers have a right to return or cancel orders within 14 days
The right to return orders are valid from the day you've received the item. If the deadline expires on a public holiday, Saturday, constitution, Christmas, or New Year's Eve, the deadline is extended to the following working day.
To cancel or return orders, you must notify us through email before the deadline.
The item(s) must be returned in their original condition, with all original tags and packaging intact to be eligible for return. The customer is liable for any deterioration or damages.
As a customer of 1999 the studio, you are responsible for the delivery of the item and proper packaging.
Contact us, for more information about returning the item.
We do not resell personal information and do not disclose your personal information to others. These are only registered in our customer directory. You may at any time delete your information if this is desired.
In order for you to enter into an agreement with us at 1999 the studio, we need the following information: Name, address, telephone number and e-mail address.
We make the registration of your personal information for the purpose of delivering the item correctly to you.
The personal data are registered with 1999 the studio and are stored for up to five years, after this period your stored and relevant information will be subsequently deleted.
When collecting personal information through our website, we ensure that it always happens by giving your explicit consent so that you are informed of exactly what information is collected and why.
The Director and the employees of 1999 the studio have access to the information that is registered about you.
GDPR Compliance Update:
We’ve updated our policies and processes to become GDPR compliant for the May 25th deadline and make it easier for you to become compliant as well.
We do not store customer information encrypted. We do not transmit customer information encrypted. 1999 THE STUDIO as a company; we transfer your address information to our partnering shipping company when you have placed an order as a customer; This cooperation between us and our partners is confidential. To ensure our customer's information is processed according to the Personal Data Act (25-05-2018).
As registered with 1999THE STUDIO you are always entitled to object to the registration. You also have the right to understand what information is registered about you. These rights are in accordance with the Personal Data Act and you can contact us by e-mail email@example.com.
Obviously, 24 months of warranty is granted in accordance with the Purchasing Act. Which means that you can either get the item repaired, exchanged, the money back or refusal in the price, depending on the specific situation.
Damage to the product as a result of customer fault handling is not covered by the right of complaint. Complaint concerning Errors and omissions must be notified to 1999 THE STUDIO in a timely manner after receipt of the goods.
Here, max. 2 months as reasonable time unless otherwise agreed.
If your claim is warranted, we will naturally refund your (reasonable) shipping costs.
Complaints about products can be sent to:
Konkurrence- og Forbrugerstyrelsen
Carl Jacobsens Vej 35
For EU citizens outside the EU, complaints must be sent via the EU Commission Online Complaints Platform.
In case of complaint, our email address must be stated: firstname.lastname@example.org and the website you purchased the item
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You can delete cookies from your computer at any time, this process may vary depending on your browser.
COPYRIGHT © 2020
1999 THE STUDIO ©, has copyright on our website, which includes our products and model images. If you would like to use any of our products, pictures etc., as an individual or company, please contact us through our email address: Info@1999thestudio.com